Shipping policy
Shipping costs include applicable VAT.
Shipping charges are calculated automatically at checkout based on your order quantity.
Shipping Costs (Standard for Single Item Orders)
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Germany: €4.90
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European Union: €5.90
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Switzerland & Non-EU Countries: €5.90
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Rest of the World: €29.90
For orders with multiple items, shipping costs may vary.
The final shipping charge will be calculated during checkout.
Delivery Times
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Germany: 2–3 business days
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European Union: 3–5 business days
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Switzerland & Non-EU Countries: 3–5 business days
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Rest of the World: 3–10 business days
Please note: These are standard delivery times provided by our shipping partners.
We cannot guarantee exact delivery dates.
Shipping Service & Insurance
All orders are shipped via DHL Parcel Service.
Every shipment is insured up to €500.00.
Order Tracking
As soon as your order is packed and ready to ship, you’ll receive an email with your DHL tracking link.
Please note: DHL tracking updates can take up to 12 hours to appear in their system.
Returns
How to return your order
If you’d like to cancel your purchase, please return your order to us within 14 days.
Return shipping costs are not covered by us and must be paid by you.
You’re free to choose the shipping carrier of your choice.
Please send your return to:
dry moves
Immanuel Meier
Kidlerstr. 14
81371 Munich
Germany
Once your return is on the way, please send us a message with your tracking number.
As soon as we receive it, we’ll begin the refund process.
For full details, please read our cancellation policy and follow the steps outlined there.